Privacy Policy

Last updated: April 2026 | Controller: BËGO Sports Gear GbR, Bendelstrasse 36, 52062 Aachen | info@bego-hockey.com

1. Overview

This Privacy Policy explains what personal data we collect when you use bego-hockey.com, how we use it, and what rights you have. The data controller under GDPR is BËGO Sports Gear GbR, Bendelstrasse 36, 52062 Aachen, Germany. Contact: info@bego-hockey.com.

Note: The German version of this Privacy Policy is the legally binding version. The English version is provided for convenience only.

2. Hosting & Technical Operation

2.1 WordPress & Jetpack (Automattic Inc.)

Our website runs on WordPress. The Jetpack service (Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA) is used for image optimisation and CDN delivery. Your IP address and technical browser information may be transmitted to Automattic servers. Transfers to the USA are based on standard contractual clauses under Art. 46 GDPR.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in stable and secure website operation).

Privacy policy: https://automattic.com/privacy/

3. Order Processing & Shop (WooCommerce)

We use WooCommerce (Automattic Inc.) to operate our online shop. When you place an order, we collect the following data necessary for contract fulfilment:

  • Name and address
  • Email address
  • Payment information (processed by the respective payment provider)
  • Order history and product selection

Legal basis: Art. 6(1)(b) GDPR (performance of a contract). Order data is retained for the legally required period of 10 years (§ 147 AO German Tax Code).

4. Payment Processing (PayPal)

If you pay via PayPal, your payment data is transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. BËGO does not have access to your full payment details. Processing by PayPal is governed by their own privacy policy.

Legal basis: Art. 6(1)(b) GDPR (performance of a contract).

Privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

5. Web Analytics (Google Analytics)

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies to analyse how you use our website. The information generated is generally transmitted to and stored on Google servers in the USA.

We have enabled IP anonymisation, so your IP address is truncated within the EU/EEA before transmission. Transfers to the USA are based on standard contractual clauses under Art. 46 GDPR.

Google Analytics is only activated after your explicit consent via our cookie banner.

Legal basis: Art. 6(1)(a) GDPR (consent). You may withdraw your consent at any time with future effect by accessing the cookie settings on our website.

Privacy policy: https://policies.google.com/privacy

6. Social Media Embeds

6.1 Instagram (Meta Platforms Ireland Ltd.)

We embed content from Instagram (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) on our website. When you visit a page containing an Instagram embed, your browser establishes a direct connection to Meta’s servers. Your IP address and browser information may be transmitted to Meta, even if you do not have an Instagram account.

These embeds are read-only (no tracking pixel). Data is only transmitted to Meta when embedded content loads, after you have given your consent.

Legal basis: Art. 6(1)(a) GDPR (consent).

Privacy policy: https://privacycenter.instagram.com/policy/

6.2 LinkedIn (LinkedIn Ireland Unlimited Company)

We embed content from LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland). Loading this content establishes a connection to LinkedIn servers. These embeds are also read-only.

Legal basis: Art. 6(1)(a) GDPR (consent).

Privacy policy: https://www.linkedin.com/legal/privacy-policy

7. Cookies

Our website uses cookies — small text files stored in your browser. We distinguish between:

  • Technically necessary cookies: Required for shop functionality (e.g. shopping cart, login session). These are set without consent.
  • Analytics cookies (Google Analytics): Only activated after your consent via our cookie banner.
  • Third-party cookies (Instagram, LinkedIn): Only activated after your consent, when pages with embedded content are visited.

You can adjust your cookie preferences at any time via the cookie banner on our website, or disable all cookies through your browser settings.

8. Contact

When you contact us by email, we store your message and email address solely to process your enquiry. We delete this data after the matter is resolved, unless statutory retention obligations apply.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in communication), or Art. 6(1)(b) GDPR where the enquiry relates to a contract.

9. Your Rights

You have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)

To exercise your rights, please contact: info@bego-hockey.com. You also have the right to lodge a complaint with the competent supervisory authority:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen

(State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia)

Postfach 20 04 44, 40102 Düsseldorf

https://www.ldi.nrw.de

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes to our website or applicable legal requirements. The current version is always available at bego-hockey.com/privacy-policy.